Swiftly distill key insights from Intercom conversations

Centralize user feedback and find the patterns in your data to make better product decisions.

Intercom messages stored in Shipright for feedback
Used by talented teams at
  • DigitalOcean is using Shipright
  • You Need A Budget is using Shipright
  • Lola is using Shipright
  • Dashmote is using Shipright

A central spot for Intercom conversations that matter

Automatically import any Intercom conversations the product team should know of. Never lose valuable insights again.

Centralize Intercom conversations with feedback for product design

Find relevant user feedback easily

Easily search & filter through historic user feedback to discover the insights you need, while taking customer segments into account.

Search and filter through relevant user feedback

Store & organize insights with ease

No more messy sheets. Easily extract important insights from your feedback. Once stored, they will bring you an organized view of things that matter.

Extract & store user insights from Intercom feedback

Key insights, prioritized

A prioritized view upon key insights that will help you with product decision-making. Understand what matters most to whom and why.

Determine priority of product decisions based on customer feedback insights

A shared understanding

Share key insights with your team. Link them to backlog tickets to give product designers & developers a user perspective.

Share user insights from feedback with team, one research brain / insights repository
Liz from Lola uses Shipright

“With feedback coming from all directions, Shipright helps store and organize it all. Simpler review process for faster product decisions!”

Liz Mongrello — User Research Coordinator at Lola

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