Track product feedback in one organized place

A lightweight tool to discover and track your customers’ feature requests, needs, and product pains. Build better products with all product feedback at hand.

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Shipright user interface
A few of our early customers

Chrome & Firefox extension

Feedback from anywhere, captured faster by anyone

No more messy sheets or chaotic Trello boards. Our browser extension lets Success, Support, Sales, and others store product feedback in seconds instead of minutes. All well-organized, in one place.

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Easily search all feedback

Works from any tool

Store product feedback from Zendesk, Helpscout, Intercom, SalesForce. You name it.


Helps group feedback

Avoid duplicates and the search for similar requests when logging product feedback.


Meta data on a whim

Our Intercom integration helps store customer meta data automatically when logging feedback.

Guide product decisions with confidence

Know what feedback matters most to whom and why. Inform product planning & prioritization, and have the details to initiate follow-up user research when needed.

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product decisions with confidence
Close the feedback loop

Keep team members in the loop

Don’t leave team members in the dark on feedback they shared. Shipright helps close the loop on submitted product feedback with automatic status updates.

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Currently for Intercom users only

Automated feedback suggestions

Not sure if you’re missing out on useful feedback from customer interactions? With Discover, we’ll suggest feedback quotes to help you enrich requests or needs you already logged.

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Automated feedback suggestions
Quote Kate

"Really love the product! It saves so much time and helps a lot in organizing our feedback. Awesome idea and huge potential."

Kate from Growbots uses Shipright

Kate Zalewska

Product Owner at Growbots

Quote Nina

"Quick, easy, and super helpful to collect and organise feedback from all kinds of channels we use to communicate with our customers."

Nina from Studyflow uses Shipright

Nina van Adrichem

Designer at Studyflow

Quote Marcel

"The extension makes collecting feedback so much easier! Shipright then really helps us make decisions based on the data we collected."

Marcel from 10to8 uses Shipright

Marcel Wundrich

Customer Service Manager at 10to8

Feedback organized in one place

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