A few of our early customers
Works from any tool
Store product feedback from Zendesk, Helpscout, Intercom, SalesForce. You name it.
Helps group feedback
Avoid duplicates and the search for similar requests when logging product feedback.
Meta data on a whim
Our Intercom integration helps store customer meta data automatically when logging feedback.
Guide product decisions with confidence
Know what feedback matters most to whom and why. Inform product planning & prioritization, and have the details to initiate follow-up user research when needed.
Keep team members in the loop
Don’t leave team members in the dark on feedback they shared. Shipright helps close the loop on submitted product feedback with automatic status updates.
Currently for Intercom users only
Automated feedback suggestions
Not sure if you’re missing out on useful feedback from customer interactions? With Discover, we’ll suggest feedback quotes to help you enrich requests or needs you already logged.
"Really love the product! It saves so much time and helps a lot in organizing our feedback. Awesome idea and huge potential."
Product Owner at Growbots
"Quick, easy, and super helpful to collect and organise feedback from all kinds of channels we use to communicate with our customers."
Nina van Adrichem
Designer at Studyflow
"The extension makes collecting feedback so much easier! Shipright then really helps us make decisions based on the data we collected."
Customer Service Manager at 10to8